Ticketmaster said fan club presale was to start today at 10 am and now they are saying no tickets available yet....Is this standard practice for Ticketmaster? If so, it sucks.Crummybaker, just a few things to add to what Alanfan already has stated. I don't know for what venue you were trying to purchase your concert ticket(s) for as you didn't mention it on your post. However, for fan club pre-sale schedules, it's safer and best that you go to the TOUR page on this site and get them from there. On the right hand side of the list, click on More that is next to the venue you'll be going to. If it's not there, as Alanfan said, contact the fan club (prez, Cindy). From my own personal experience, Ticketmaster is not always accurate with their infos on special ticket pre-sales outside of their own. They have burned me more than once that I've learned not to be too trusting of them on that. Also, they or the venue sometimes have their own ticket pre-sale events that confuses most fans, myself included. The other thing too is, at the very hour the fan club pre-sale schedule starts, it's highly suggested that you already be there online ordering your ticket(s) by that time or soon after not only to get good seating assignment(s) but also to beat running out of tickets for sale as tickets for Alan's concerts do sell fast, and may even be before the scheduled end of the pre-sale event. Hopes these helps. . .even for next time. Hope you're still able to buy your tickets. Best of luck to you!